Terms & Conditions

By using Shopovix, you agree to the following terms:

• You are at least 16 years old or have legal parental/guardian consent
• You will provide accurate and up-to-date information during checkout
• You will not use our website for any illegal or unauthorized purpose
• You will not attempt to harm, disrupt, or interfere with our website's functionality

We reserve the right to terminate or suspend access to our website for violations of these terms.

We strive for accuracy in all product details, but please note:

• Minor color or appearance variations may occur due to lighting or screen settings
• All products are subject to availability and may run out of stock
• Prices may change without prior notice due to market conditions
• Product descriptions and images are for representative purposes only

We make every effort to ensure our product information is current and accurate.

Order Processing Guidelines:

• You will receive an order confirmation email upon successful placement
• Orders are processed only after successful payment verification
• We reserve the right to cancel any order at our discretion
• Order cancellation may occur due to: suspected fraud, stock unavailability, pricing errors, or restricted locations
• All payments are processed through secure, encrypted payment gateways

Your financial security is our top priority.

Delivery Expectations and Timelines:

• We aim to dispatch your order within 1-3 business days
• Standard delivery typically takes 4-7 working days depending on location
• Express shipping options may be available at checkout
• Delivery delays due to courier services or unforeseen circumstances are beyond our control
• Tracking information will be provided once your order is shipped

Please refer to our detailed Shipping Policy for complete information.

Our Return and Refund Policy:

• Returns accepted for damaged, defective, or incorrect items only
• Return requests must be raised within 7 days of delivery
• Items must be in original condition with all tags attached
• Refunds processed to original payment method after quality inspection
• Return shipping costs may apply for non-defective items

Complete details available in our Refund Policy.

Protection of Our Content:

• All content on Shopovix is our exclusive property
• This includes images, logos, graphics, text, and product designs
• Unauthorized use, reproduction, or distribution is strictly prohibited
• You may not use our content for commercial purposes without written permission
• Violations may result in legal action

We take intellectual property rights seriously.

External Service Providers:

• We use trusted third-party services for payments, delivery, and analytics
• Their terms and privacy policies apply when using their services through our site
• We carefully select partners who meet our security and privacy standards
• We are not responsible for third-party service interruptions or issues
• Your data shared with third parties is protected by contractual agreements

We work only with reputable service providers.

Understanding Our Responsibilities:

• We are not liable for indirect or incidental damages from website use
• Not responsible for losses due to delivery delays or damaged shipments
• Not liable for issues beyond our reasonable control
• Our total liability is limited to the order value in question
• We maintain appropriate insurance for business operations

We strive to provide reliable service while managing reasonable expectations.

Policy Updates and Modifications:

• We reserve the right to update these Terms at any time
• Changes will be effective immediately upon posting
• Continued use of our website constitutes acceptance of updated terms
• We will notify users of significant changes when possible
• The "Effective Date" at the top indicates the last revision

We recommend reviewing these terms periodically.