Privacy Policy

At Shopovix, we believe in transparency. Here's what we collect:
      
• Personal Information: Name, email address, phone number, shipping and billing address
• Payment Information: Payment method details (we do not store your card or UPI info)
• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent, and interactions with our site

We only collect what's necessary to provide you with the best shopping experience.

Your information helps us serve you better. We use it to:

• Process your orders and deliver your products efficiently
• Provide exceptional customer support when you need it
• Continuously improve our website and shopping experience
• Send updates, order confirmations, and promotional emails (only with your consent)
• Comply with legal obligations and maintain security

Every use is designed to enhance your experience with us.

We value your privacy and do not sell or rent your personal information to third parties. We only share when necessary with:

• Trusted payment gateways for secure transaction processing
• Reliable shipping partners to ensure timely delivery
• Analytics providers to help us understand and improve user experience
• Law enforcement only when required by applicable laws

All our partners are carefully vetted and required to protect your data with the same standards we maintain.

We use cookies to enhance your browsing experience:

• Remember your login and cart preferences for convenience
• Understand user behavior to optimize site performance
• Provide a smooth and personalized shopping journey

You have full control - you can manage or delete cookies anytime through your browser settings.

You're in control of your data. You have the right to:

• Access all personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Request a portable copy of your information

To exercise any of these rights, simply email us at [email protected] and we'll promptly assist you.

We believe in data minimization. We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

You can request deletion of your data at any time, and we'll process it in accordance with applicable laws.

Your security is our priority. We implement:

• Advanced technical security measures including encryption
• Comprehensive organizational security protocols
• Regular security assessments and updates
• Staff training on data protection best practices

While we implement robust security measures, please note that no method of transmission over the Internet is 100% secure. We continuously work to enhance our security practices.

We may update this Privacy Policy to reflect:

• Changes in our data practices
• Evolving legal requirements
• Enhancements in data protection standards

Any changes will be posted here with an updated effective date. We encourage you to review this policy periodically.