Beauty & Personal Care

Frequently asked questions

Placing an order is super easy:
1.Visit Shopovix.store

2.Choose your product and click "Add to Cart"

3.Proceed to Checkout

4.Fill in your shipping details and make the payment

5.You’ll get an order confirmation email instantly after payment.

Once your order is shipped, you’ll receive a tracking link on your email or WhatsApp.

You can also contact us at 📩 shopovixstore@gmail.com for order tracking help.

✅ UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

✅ Credit & Debit Cards (Visa, MasterCard, RuPay, Maestro)

✅ Net Banking (All major Indian banks)

✅ Wallets (Paytm Wallet, PhonePe Wallet, Freecharge, etc.)

✅ Pay Later options (like Simpl, LazyPay – if enabled in Razorpay)

We usually ship your order within 1–3 working days.

Delivery time depends on your location and may take:

3–5 days
5–7 days

Yes, you can cancel your order before it is shipped.
Once shipped, the order can’t be cancelled.To cancel quickly, email us at shopovixstore@gmail.com with your Order ID.

We accept returns only if:

1.You receive a damaged or defective item You receive the wrong product

2.Return requests must be raised within 7 days of delivery.

3.Please check our Refund & Return Policy page for full details.

We’re really sorry 😞 — we’ll fix it ASAP!

Just email us at shopovixstore@gmail.com with:

Your Order ID
Pictures of the item received
A short note about the issue

We'll review and get back to you within 24–48 hours.

Yes, for bulk or wholesale inquiries, please email us directly at shopovixstore@gmail.com or DM us on Instagram @shopovix — we'll be happy to offer a custom deal.

Currently, we only ship within India.

International shipping is coming soon on Shopovix.com — stay connected with us on Instagram for updates!

You can reach us anytime via:

📩 Email: shopovixstore@gmail.com

📷 Instagram DM: @shopovix

We usually reply within 24 hours (often sooner!)

Wireless Neck & Back Massager with Heat – Deep Tissue Pain Relief for Neck, Shoulders, Back & More

3-in-1 Anti-Wrinkle Face, Neck & Eye Massager

Obsidian Jade™ Facial Roller & Gua Sha Set – 100% Natural Stone Massager for Glowing Skin & Face Lifting

Flawless Pedi™ Electronic Callus Remover – Salon-Style Smooth Feet at Home | Rechargeable Foot File for Dead Skin & Cracked Heels

Frequently asked questions

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